Connect ChatRail to any webhook-capable application

Define one stable ingress boundary

Use a dedicated HTTPS route for ChatRail rather than mixing it with browser actions or unrelated provider callbacks. Enforce a small request limit, a supported content type and a narrow method allow-list.

Authenticate every event

Verify the signature and timestamp before parsing fields or dispatching work. Keep the secret in server-side configuration and support controlled rotation without accepting unsigned fallback traffic.

Persist before acknowledging

Record the event or place it on a durable queue before returning success. If neither succeeds, return a retryable failure. Never acknowledge an event that exists only in process memory.

Build explicit handlers

Create separate handlers for inbound messages, message status and connection health. Unknown types should be recorded and ignored safely. Version your internal event contract so provider changes do not leak across the application.

Observe without collecting excess data

Record latency, event type, attempt count and a redacted error category. Avoid logging message content, authorization headers, QR material or full phone numbers.

Frequently asked questions